Parent Support Advocate

Plymouth Highbury Trust

Name: Parent Support Advocate
Organisation: Plymouth Highbury Trust
Location: 207 Outland Road, Plymouth, Devon, PL23PF
Type: Part Time
This is a long term position but need not take up more than 2-3 hours per week


Be part of an award winning team of Volunteer Parent Advocates making a HUGE difference to families in Plymouth!
Our friendly team provides comprehensive caring, empathetic and holistic support to local families where one or both parents have a learning disability.
Parents with a learning disability often feel isolated or have additional problems such as poor housing, living in poverty, child protection concerns, managing children’s behaviour or poor reading and writing skills. Having a volunteer advocate to assist with some of these can make a huge difference to the life of a whole family.
Your role will be person centred and will vary. However, you may be asked to support parents:-
- at meetings
- to read and respond to reports
- with accessing services
- to engage with professionals
- to understand concerns professionals may have regarding their children's care
- to build their confidence and self-esteem

for more information please look at the Parent Project pages on our website:

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Organisation Description

The Plymouth Highbury Trust was established in 1956 under the name of Plymouth Mencap Society by parents of 30 children with a learning disability. The Trust has grown over 58 years and now caters for over 500 adults with a learning disability.

The Services we currently provide include:
• a supported tenancy scheme on site for 12 adults
• an evening social club in our recently refurbished community hall, twice a week, for over 100 people
• twice-weekly daytime activity group for over 30 people
• day service for approximately 30 people
• community enabling service
• DWP Appointee service for over 160 people unable to manage their own finances
• our own charity shop
• independent mental capacity advocacy
• independent mental health advocacy
• issue-based (representational) advocacy
• long-term citizen advocacy
• self-advocacy groups.


  Mon Tue Wed Thurs Fri Sat Sun

Cause / Interests

  • Disability
  • Domestic Violence
  • Families
  • Human and Civil Rights
  • Legal Aid and Justice
  • Women's Groups

Types of Activity

  • Advice, Information and Support
  • Befriending and Buddying
  • Community Work
  • Counselling
  • Mentoring

Skills and Qualifications


Skills and Attributes:
Ideally, you will be a parent yourself or have experience in working with families.
• Self-motivated and able to work independently
• Friendly, empathic and non-judgmental attitude
• An understanding of working with vulnerable families
• Effective communication skills, confident speaking to a diverse range of people and an active listener
• Able to work in a confidential environment
• A strong team player
• Accurate record keeper
• reliable;
• Has knowledge of local services
• Some knowledge of social services/local authority processes is desirable


Benefits of Volunteering:
• Providing a rewarding volunteering experience
• Regular training and development opportunities
• The opportunity to gain experience in health and social care services
• An excellent opportunity to develop new and existing skills
• Being part of a developing team creating a new model of excellent practice
• The opportunity to build a portfolio of your training, skills, experience and qualities
• Opportunity to improve future employment prospects

Additional/Specific Suitabilities

Minimum Age: 18
Maximum Age: 75
Disabled Access: Yes
Wheelchair Access: Yes
Expenses: all out of pocket expenses covered
Restrictions: NA
Induction: full induction given
Insurance Cover: fully insured
Special Needs: NA
Offer: NA
Training: A minimum of 3 full days training with opportunities for further training available
Other: NA

Recruitment Method

Application form, Informal discussion, References, Information Day, DBS Check