Healthy Futures Link Volunteer

Wolseley Trust - Healthy Futures

Name: Healthy Futures Link Volunteer
Organisation: Wolseley Trust - Healthy Futures
Location: Jan Cutting Healthy Living Centre, Scott Business Park, Beacon Park Road, Plymouth, Devon, PL2 2PQ
Type: Part Time
Due to the nature of the service, we ask that volunteers can offer a minimum of 6 months of volunteering. This is so volunteers can see cases through from start to finish and a persons support experience is not disrupted by changeovers in link workers.


To support people referred to the Healthy Futures social prescribing programme to address issues that are affecting their health and wellbeing.

Volunteers will work alongside people referred to our service and help them identify the support they need from us as well as any non-medical services or activities that may be helpful for them. A support plan will be created together and up to 8 sessions will be available for the service user with a volunteer to help them work through it.

Duties and responsibilities include:
1. Provide information and support to service users to enable and empower them to access services and engage in activities and behaviours to enhance their wellbeing
2. Undertake assessment of new referrals
3. Co-design a support plan with service users
4. Agree appointments and contact arrangements with service users to review progress and identify further support needed
5. Maintain case notes
6. Implement closure of cases when the needs of the service user have been met, if they decline to take up the service, or after 8 sessions of support (unless agreed by the Healthy Futures Manager that more are needed to help the person reach their goals)
7. Inform the Healthy Futures Manager of issues concerning the immediate safety or well-being of service users
8. Attend supervision/team meetings
9. Undertake monitoring and evaluation activities to measure service impact
10. Establish working relationships with primary care staff at surgeries you receive referrals from
11. Adhere to policies and procedures of any host organisations where you will be based
12. Establish working relationships with voluntary and community sector organisations providing services that may benefit people in the areas you cover
13. Undertake induction and/or any training required
14. Assist with recruitment, support and mentoring of other volunteers
15. Assisting with the provision of information and support to the health and well-being project manager
16. Observe Wolseley Trust policies in respect of equal opportunities, health and safety, confidentiality and data protection

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Organisation Description

The Wolseley Trust is a Community Economic Development Trust dedicated to improving life for the people of North Prospect, Stoke, Ham, Keyham and Ford in Plymouth. Our aim is to bring genuine lifestyle improvements to people in the community, in the form of jobs, health, wealth and business opportunities.

Healthy Futures Plymouth take referrals for people who need non-clinical help to improve their health and well-being. We provide a holistic package of local support, linking people to services within the community to promote mental and physical wellbeing and reduce social isolation. Our team work alongside people, empowering them to access services they need to take greater control of their health.

We offer help with:
- Housing, legal, benefits, debt support and care advocacy.
- Counselling, befriending and other support groups and networks
- Employment and volunteering
- Education, training and learning
- Healthy lifestyles and health promotion (e.g. physical activity, healthy eating, smoking cessation)
- Social and peer support activities
- Arts, creative, therapeutic activity

Our team has links with a range of local groups and organisations and work with them to help people we support to achieve their goals to improve their wellbeing.


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Cause / Interests

  • Disability
  • Education and Literacy
  • Employment
  • Homeless and Housing
  • Mental Health
  • Mentoring

Types of Activity

  • Advice, Information and Support
  • Community Work
  • Finance Work
  • Local Events
  • Mentoring
  • Teaching, Training and Coaching

Skills and Qualifications


Volunteers will have experience of providing 1:1 support to people and have an interest in enabling and empowering people to improve their health and wellbeing.


If you are successful in your application to be come a Healthy Futures Link Volunteer, you will receive a full induction to the Wolseley Trust and Healthy Futures project. You will be supported in your new role by shadowing an existing member of the team and will take on a caseload of your own when you feel confident and comfortable. You will be offered training to enhance your skills in working with people, including:
- Safeguarding Adults
- Safeguarding Children
- Making Every Contact Count
- SafeTALK

Additional/Specific Suitabilities

Minimum Age: 18
Maximum Age: NA
Disabled Access: Yes
Wheelchair Access: Yes
Expenses: Volunteer expenses are paid
Restrictions: NA
Induction: Full induction provided
Insurance Cover: Volunteer are covered by Wolseley Trust insurance
Special Needs: NA
Offer: NA
Training: Safeguarding Adults, Safeguarding Children, Making Every Contact Count, SafeTALK
Other: NA

Recruitment Method

Application form, Informal discussion, References, Trial Period, DBS Check