Mobility Aids Spoke Driver Volunteer

British Red Cross

Name: Mobility Aids Spoke Driver Volunteer
Organisation: British Red Cross
Location: Plymouth Public Dispensary, 18 Catherine Street, Plymouth, Devon, PL1 2AD
Type: Part Time


A Mobility Aids Spoke Driver will deliver wheelchairs to local beneficiaries. This key role will enable people to return home after an illness or surgery and help them to remain independent or go on a holiday or trip with friends or family. It will involve driving a Red Cross vehicle.

Typical tasks include
> Delivering and collecting wheelchairs
> Demonstrating how to use and look after our wheelchairs
> Giving information about other Red Cross services where appropriate
> Completing delivery paperwork
> Receiving and recording donations

The British Red Cross provides valuable short-term support to vulnerable people in the UK, whether they’re recovering from an operation, need a wheelchair or just need help coping around the house. Our volunteer-led Mobility Aids Service provides wheelchair delivery and short-term loans of equipment across the UK, helping tens of thousands of people every year.

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Organisation Description

The British Red Cross is a volunteer-led humanitarian organisation that helps people in crisis whoever and wherever they are.
We are part of a global voluntary network, responding to conflicts, natural disasters and individual emergencies.

We enable people vulnerable to crisis in the UK and abroad to prepare for and withstand emergencies in their own communities. And when the crisis is over, we help them to recover and move on with their lives.

Young People:

We value the energy and enthusiasm that young people bring to this role. Anyone can volunteer with the Red Cross from the age of 15. An individual risk assessment, parental consent and safeguarding considerations will be required from those aged 15 – 17. Volunteers will need to be at least 18 to visit service users on their own but those aged 15 – 17 can be involved in a variety of activities such as promoting the service, supporting service volunteers, providing administrative support and undertaking training, if appropriate.


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Cause / Interests

  • Disability
  • Health and Hospital and Hospices

Types of Activity

  • Driving
  • General and Helping

Skills and Qualifications


Someone who:

- Is willing to uphold the Fundamental Principles of the International Red Cross and Red Crescent Movement and adhere to the Society’s Equal Opportunities Policy
- Is willing to act in accordance with our values and behaviours framework
- Is willing to attend induction and appropriate training
- Has a full driving licence (for at least 2 years)
- Is willing to use our IT systems and has basic IT skills
- Enjoys meeting people and helping them to remain independent
- Has good communication skills.
- Is fit and active and able to lift and carry wheelchairs


You will be part volunteering for one of the largest humanitarian organisations in the world, playing a vital role in a supporting people in crisis at a local community level.

You will also have access to attend other training provided by the British Red Cross, such as:

- Dementia awareness
- Mental Health First Aid
- Systems training- UCLA tool
- Understanding Loneliness and Isolation
- Understanding Grief and Loss

Additional/Specific Suitabilities

Minimum Age: 17
Maximum Age: NA
Disabled Access: No
Wheelchair Access: No
Expenses: Yes
Restrictions: NA
Induction: Yes
Insurance Cover: NA
Special Needs: NA
Offer: NA
Training: Yes
Other: NA

Recruitment Method

Application form, DBS Check, Informal discussion