Driftwood Cafe Volunteer

St Luke's Hospice

Name: Driftwood Cafe Volunteer
Organisation: St Luke's Hospice
Location: St Lukes Hospice, Turnchapel, Plymouth, Devon, PL9 9XA
Type: Part Time


(16+) St Luke's Hospice are seeking voluntary servery assistants at our Hospice in Turnchapel to serve refreshments to patients, their families and visitors. No experience necessary and full training will be provided.

Activities will include:

• To wear a clean tabard.
• To wash your hands at the beginning of your shift and throughout the shift as required.
• To collect dirty water jugs and glasses from the wards and replace with fresh ones.
• To ensure the dishwasher is clean at the start of each shift
• To place food in cabinets and chiller unit, as soon as it arrives from the kitchen.
• To prepare and serve patients’ teas and coffees in mid-morning, afternoon or at supper as appropriate (depending upon shift).
• To arrange cutlery, salt and pepper pots, trays (with mats and serviettes) on a clean trolley and take to the wards for lunches or suppers, as appropriate.
• To prepare and serve patients’ drinks (spirits) trolley mid-morning.
• To help kitchen staff and nurses to serve lunches or suppers.
• To collect all dirty dishes from the wards onto a trolley, to be sent down to the main kitchen. To clean the patients’ trays which remain in the servery.
• To empty the dishwasher of all equipment after each wash.
• To work on the Servery, serving visitors, patients and staff.
• To ensure the correct handling of money to both till and customer.
• To keep dishes going into the dishwasher and to generally tidy up.
• To sit at a table when taking a break, drinking or eating.
• To record any accidents (however small) and incidents in the Accident Book.
• To be prepared to undertake any other duties to ensure the smooth running of the servery.
• To attend all mandatory training offered by the hospice.
• To contact your Line Manager should you not be able to cover your shift, giving ample notice, so that cover can be arranged.
• At all times to maintain the confidentially of information in respect of patients.

Various shifts available.

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Organisation Description

St Luke's provides specialist palliative care for patients with progressive incurable life-limiting illness who have complex symptoms and psychosocial needs requiring the input of a multiprofessional palliative care team. Inpatient care at the hospice may be offered to those who have needs that at the present time require assessment, treatment and monitoring as an inpatient. Care is offered not on the basis of specific diagnosis (e.g. cancer), but on the basis of specialist needs.

The Hospice also provides terminal care, i.e. care for those in the last days of life, when such care cannot be adequately provided in a community setting (home or Nursing Home).


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Cause / Interests

  • Elderly

Types of Activity

  • Befriending and Buddying
  • Catering
  • General and Helping

Skills and Qualifications


To be reliable, trustworthy and enthusiastic.


A great sense of pride and achievement that they are supporting St Luke's Hospice by volunteering serving refreshments to patients, their families and visitors.

Additional/Specific Suitabilities

Minimum Age: 16
Maximum Age: NA
Disabled Access: Yes
Wheelchair Access: Yes
Expenses: Travel
Restrictions: NA
Induction: Yes
Insurance Cover: Yes
Special Needs: Yes
Offer: Support
Training: Yes
Other: NA

Recruitment Method

Application form, Informal discussion, References, Trial Period